Nimkee Medical Clinic

Nimkee Medical Clinic became accredited through Accreditation Association for Ambulatory Health Care (AAAHC) as a Patient Centered Medical Home in May 2014 and has been participating in the Indian Health Services "Improving Patient Care" (IPC), a National initiative to assist I.H.S. sites and Tribes to become a Patient Centered Medical Home since 2013.

Patient Centered Medical Home

A Patient Centered Medical Home is a new concept of health care that is focused on the patient and family to provide comprehensive quality health care through a team approach. A Medical Home is called a "home" because we want your clinic to be the first place you think of for your medical care. Nimkee Medical Clinic has established health care teams to help improve coordination and continuity, to improve access to care, and to provide health care that is patient/family centered, compassionate and delivered in a culturally effective manner.

Primary Care Provider (PCP):

Every patient is assigned to a Primary Care Provider (PCP). A PCP can be a Physician, a Physician Assistant or a Family Nurse Practitioner. Our goal is that you will see your PCP at least 60% of the time when you visit the Medical Clinic for an appointment. If you call for an appointment and your PCP does not have an appointment available or is out of the office, we will try to schedule you with another provider on their care team. The provider you see will communicate to your PCP about your visit and health care findings to ensure continuity of your care.

We encourage our patients to select a provider of their choice and one who they feel comfortable with. During your care at Nimkee, if you would like to change PCP's, please ask the nursing staff and they will provide you with a form to request a change in provider.

Care Teams:

Our care teams are able to get to know you and your family on a more personal level, and through improved coordination and continuity of care they can provide the best possible health care to meet your needs. We encourage our patients to be an active member of their care team.

If you do not have a primary care provider or are not sure, please call the Medical Clinic front desk at 989-775-4679 for assistance.

Patient Resposibilities:

• Ask questions, share your feelings and be part of your care.
• Be honest about your history, symptoms, and other important information about your health.
• Tell your Provider about any changes in your health and wellbeing.
• Take all medicine and follow your provider's advice, call before discontinuing any medications.
• Make healthy decisions about your daily habits and lifestyle.
• Prepare for and keep scheduled visits or cancel/reschedule visits at least 24 hours before the appointment.
• Call your Provider first with all problems, unless it is a medical emergency.
• Participate in decision making in conjunction with your Provider to set self-management plans and goals.

Provider Resposibilities

• Explain disease, treatments, and results in an easy to understand way.
• Listen to your concerns and questions to help you make decisions about your care.
• Keep treatments, discussions, and records private.
• Provide 24 hour access to medical care and same day appointments with one of our medical providers whenever possible.
• Provide instructions on how to meet your healthcare needs when the office is not open.
• Give you clear directions about medicines and other treatments.
• Send you to trusted experts and specialists, if needed.
• End every visit with clear instructions about expectations, treatment goals, and future plans.