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Nimkee Medical Clinic

Appointment Information

Appointments & Business Hours

To make an appointment at Nimkee Medical Clinic, please call your Primary Care Provider's Nurse / MA during regular office hours, 8 a.m. to 5 p.m. Monday through Friday.
Note: The clinic is open for Lab daily at 7:30am. Please go to the Medical Clinic window to sign-in.

It is very important that you keep all of your appointments with your Primary Care Provider as recommended to ensure good quality of care. Please bring a list of your current medications, including over the counter medications, the dosages and how you are currently taking them to your appointment.

During the day, please feel free to call our office with any healthcare questions. If your nurse/ MA is not immediately available, please leave a message on the voicemail and your nurse or another nurse will call you back as soon as possible.

Provider Nurse Phone Number
Prem Barry Kissoondial, M.D. Devon Loell, RMA (989) 775-4981
Sheryl Hasegawa-Arthur, D.O. Melinda Sponseller, CMA (989) 775-4606
Angela Asa, PA-C Sara Alexander, CMA (989) 775-4923
Joesph Ojibeway, MHNT Hazel Gabara, C-MA (989) 775-4926
Deborah Eisenmann, M.D. Melinda Sponseller, CMA (989) 775-4606
Shelley Frantz, PA-C Hazel Gabara, C-MA (989) 775-4926

Why do I need to arrive 15 minutes before my appointment?

Patients are asked to arrive fifteen (15) minutes early for their appointment, and wait in designated waiting areas until they are called for their appointment. We ask you to arrive early so that the front desk staff can update all of your personal information including your address, phone number, and insurance. After you information is obtained, a member of your health care team will call you into the clinic to get you ready for your appointment by taking your height, weight, Blood pressure, temperature and asking some important questions about your health.

If you have annual paperwork due to be reviewed and completed, you will be requested to arrive 30 minutes prior to your scheduled appointment to ensure there is enough time to complete all of the paperwork at the Front registration desk.

Cancellation of Appointments

If you are unable to keep your scheduled appointment, please call the clinic 24 hours in advance to cancel. If you need to cancel on the day of your appointment, please call at least two hours prior to your appointment or you will be considered a "no show".

Why is it so important to cancel an appointment if I cannot keep it?

If you do not show for an appointment that is scheduled, it impacts other patients who need to be seen and the flow of services. For example, if you are scheduled for a half hour appointment, your provider could have seen at least 2 other "sick" patients during that time.

No Show Appointments

What is a no show appointment?

A "No-show" appointment is defined as a previously scheduled appointment, either acute or chronic, which has not been cancelled by the patient within a two hour time frame prior to the scheduled appointment.

Consequences of frequent "no show" appointments

If a patient, 18 years or older, has 3 "No-show" appointments in a 6 month period you will not be able to schedule an appointment for 3 months. We still want to provide health care to you, however, you will be asked to come to the clinic and be "worked in" for an appointment or if you do not need to be seen on that day, your nurse will add you to a patient call list and will contact you when another patient cancels or reschedules an appointment.

How to reach a Medical Provider after hours:

If you need to reach a Medical Provider after hours, on the weekend or a holiday, please call our on-call number
989-317-2088. The answering service will contact the Medical Provider on call. The Medical Provider will return your call to answer questions and to provide you with direction on how to handle your medical concern. If it is an EMERGENCY, please dial 911 or go directly to your local Emergency room.

Other Important Numbers

Nimkee Switchboard (989) 775-4600
Dental Clinic (989) 775-4657
Pharmacy (989) 775-4608
PRC(Contract Health) (989) 775-4601
Medical Records (989) 775-4937
Public Health (989) 775-4695
Fitness Center (989) 775-4690
Administration (989) 775-4631
Behavioral Health (989) 775-4850
After Hours Call (989) 317-2088