Tribal Members

SHHS Four Pillars

The SHHS Four Pillars provide the foundation for every program, service, and decision across the organization while honoring Tribal sovereignty and advancing the health of the Saginaw Chippewa Indian Tribe.



  • Tribal Sovereignty & Self-Determination
    Honor Tribal sovereignty through self-governance, culturally grounded healthcare, responsible stewardship of Tribal resources, and decision-making that reflects the priorities of the Tribal Council and community.
  • Whole-Person Integrated CareDeliver coordinated, person-centered services across Medical, Behavioral Health, Public Health, Dental, Pharmacy, Andahwod Elder Services, Fitness, ACFS, and all SHHS programs to improve health outcomes across the lifespan.
  • Operational Excellence & Financial SustainabilityStrengthen compliance, quality, patient safety, workforce excellence, revenue cycle, grants, technology, and operational efficiency to ensure long-term sustainability.
  • Community Wellness & Future GenerationsPromote prevention, education, traditional healing, healthy lifestyles, family wellness, and community partnerships to improve the health of current and future generations.

Mission

To improve the health, healing, safety, and well-being of the Saginaw Chippewa Community by delivering culturally grounded, person-centered, integrated health and human services through excellence, compassion, collaboration, innovation, and respect for Tribal sovereignty.

Vision

One SHHS—working together to build the healthiest Tribal community where every child, adult, elder, family, and future generation thrives through accessible, coordinated, culturally responsive care rooted in Tribal sovereignty and self-determination.

Core Values

  • RespectWe honor every individual with dignity, compassion, inclusion, and cultural humility.
  • Integrity We lead with honesty, accountability, transparency, ethical conduct, and responsible stewardship.
  • CompassionWe serve every individual with kindness, empathy, and respect.
  • Collaboration We work as One SHHS through teamwork, partnership, and shared accountability.
  • ExcellenceWe pursue continuous quality improvement, innovation, patient safety, and evidence-based practices.
  • CultureWe honor Tribal traditions, language, history, and teachings while integrating culturally responsive care.
  • StewardshipWe responsibly manage Tribal resources, grants, finances, facilities, and public trust.
  • ServiceWe place patients, families, elders, children, and community at the center of every decision.

SHHS CARES

C — Compassion • Collaboration • Culture

A — Accountability

R — Respect

E — Excellence • Empowerment

S — Service • Stewardship

Our Commitment "At SHHS, we CARES. Every decision. Every interaction. Every day."

SHHS Strategic Plan (2027–2030)

Strategic Goal 1

Deliver Exceptional Integrated Care

Objective

Provide seamless, coordinated, patient-centered services across all SHHS departments.

Key Initiatives
  • Integrate services across Medical, Behavioral Health, Dental, Pharmacy, Public Health, ACFS, Fitness, and Andahwod
  • Expand care coordination
  • Improve patient access and experience
  • Strengthen preventive care
  • Reduce barriers to care
  • Enhance patient safety and quality outcomes

Strategic Goal 2

Build an Outstanding Workforce

Objective

Recruit, develop, engage, and retain a highly skilled workforce grounded in excellence and cultural humility.

Key Initiatives
  • Leadership development
  • Recruitment and retention
  • Employee wellness
  • Continuing education
  • Succession planning
  • Standardized onboarding
  • Employee recognition
  • Workforce engagement

Strategic Goal 3

Achieve Operational & Financial Excellence

Objective

Ensure financial sustainability through compliance, innovation, operational excellence, and responsible stewardship.

Revenue cycle optimization
  • Key Initiatives
  • Revenue cycle optimization
  • Grant management and sustainability
  • Procurement compliance
  • Enterprise risk management
  • Data analytics and KPI dashboards
  • Regulatory readiness
  • Technology modernization
  • Continuous process improvement

Strategic Goal 4

Advance Community Health & Tribal Wellness

Objective

Improve measurable health outcomes through prevention, education, outreach, culturally grounded care, and community partnerships.

Key Initiatives
  • Chronic disease prevention
  • Behavioral health integration
  • Elder wellness
  • Youth and family engagement
  • Public health initiatives
  • Traditional healing opportunities
  • Health equity
  • Community outreach

Strategic Goal 5

Strengthen Organizational Unity & Governance

Objective

Build One SHHS through shared leadership, communication, accountability, strategic alignment, and respect for Tribal sovereignty.

Key Initiatives
  • Enterprise strategic planning
  • Unified Mission, Vision, and Values
  • Standardized policies and procedures
  • Cross-department collaboration
  • Leadership accountability
  • Organizational dashboards
  • Annual strategic review
  • Governance excellence

2027–2030 Organizational Priorities

One SHHS

Strengthen collaboration, communication, and teamwork across every department while eliminating organizational silos.

Exceptional Patient & Family Experience

Deliver safe, timely, compassionate, coordinated, culturally responsive, and high-quality care.

Workforce Excellence

Develop an engaged, empowered, healthy, and high-performing workforce through education, recognition, leadership development, and retention.

Financial Sustainability

Optimize revenue, strengthen grants, improve compliance, modernize technology, and ensure responsible stewardship of Tribal resources.

Community Health Impact

Improve measurable health outcomes through prevention, education, integrated care, public health initiatives, and culturally grounded wellness programs.

Tribal Sovereignty & Self-Determination

Advance self-governance by ensuring SHHS programs, operations, partnerships, and healthcare services support Tribal sovereignty, preserve cultural values, strengthen community resilience, and enhance the long-term health and well-being of the Saginaw Chippewa Indian Tribe.

Three-Year Success Measures (2027–2030)
  • Improve patient access and patient experience
  • Workforce Excellence
  • Strengthen quality, patient safety, and clinical outcomes.
  • Increase employee engagement, retention, and leadership development.
  • Improve third-party revenue cycle performance and grant sustainability.
  • Achieve full regulatory and accreditation readiness.
  • Expand integrated care coordination across all SHHS departments.
  • Increase preventive services and chronic disease management.
  • Strengthen data-driven decision-making through enterprise dashboards and KPIs.
  • Foster One SHHS collaboration across all programs.
  • Continue honoring Tribal sovereignty, culture, and self-determination in every aspect of health and human services

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