Strategic Plan (2027–2030)
Saginaw Chippewa Health & Human Services
Strategic Goal 1
Deliver Exceptional Integrated Care
Objective
Provide seamless, coordinated, patient-centered services across all SHHS departments.
Key Initiatives
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Integrate services across Medical, Behavioral Health, Dental, Pharmacy, Public Health, ACFS, Fitness, and Andahwod
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Expand care coordination
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Improve patient access and experience
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Strengthen preventive care
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Reduce barriers to care
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Enhance patient safety and quality outcomes
Strategic Goal 2
Build an Outstanding Workforce
Objective
Recruit, develop, engage, and retain a highly skilled workforce grounded in excellence and cultural humility.
Key Initiatives
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Leadership development
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Recruitment and retention
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Employee wellness
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Continuing education
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Succession planning
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Standardized onboarding
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Employee recognition
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Workforce engagement
Strategic Goal 3
Achieve Operational & Financial Excellence
Objective
Ensure financial sustainability through compliance, innovation, operational excellence, and responsible stewardship.
Revenue cycle optimization
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Key Initiatives
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Revenue cycle optimization
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Grant management and sustainability
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Procurement compliance
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Enterprise risk management
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Data analytics and KPI dashboards
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Regulatory readiness
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Technology modernization
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Continuous process improvement
Strategic Goal 4
Advance Community Health & Tribal Wellness
Objective
Improve measurable health outcomes through prevention, education, outreach, culturally grounded care, and community partnerships.
Key Initiatives
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Chronic disease prevention
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Behavioral health integration
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Elder wellness
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Youth and family engagement
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Public health initiatives
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Traditional healing opportunities
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Health equity
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Community outreach
Strategic Goal 5
Strengthen Organizational Unity & Governance
Objective
Build One SHHS through shared leadership, communication, accountability, strategic alignment, and respect for Tribal sovereignty.
Key Initiatives
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Enterprise strategic planning
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Unified Mission, Vision, and Values
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Standardized policies and procedures
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Cross-department collaboration
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Leadership accountability
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Organizational dashboards
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Annual strategic review
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Governance excellence